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BBC Channels gone Missing 18 October 2010 – how to tune them back in.

Why did this happen ?

  • BBC has changed the transponder it uses for certain channels

Which channels have been affected ?

A range of BBC channels and their regional variations have been effected. From an Irish prespective the main channels are:

  • BBC 1 Northern Ireland
  • BBC 2 Northern Ireland
  • BBC 4 / CBeebies

*Note BBC 1, 2 London are unaffected – found around channel # 65, 66

How do I tune the Channels back in ?

In the Example below I list how to tune the back in these channels on Triax SR110. But the procedure is basically the same for all Free to air satellite receivers.

 

  1. Note: covered in the video but not in the instructions here is steps to delete any channels that have gone missing for the list.
  2. Press ‘Menu’ button
  3. Scroll down and select ‘Installation’ option
  4. Enter Password ‘0000′
  5. Select ‘TP Scan’
  6. Type in Frequency, Polarity, Symbol and Specify ‘Free’ Channels only
    Channel Frequency Polarity Symbol rate
    BBC 1 Northern Ireland 10,817 Vertical 22000
    BBC 2 Northern Ireland 10,817 Vertical 22000
    BBC 4 / BCeebies 10,803 Horizontal 22000
    BBC 1 Wales 10,788 Vertical 22000
    BBC 2 Wales 10,788 Vertical 22000
  7. Select ‘Search’
  8. Additional channels are added to the end of the channel list.
  9. Exit out of installation menu and check new list and sort as desired (covered in the video).

Fixes for Boxes with USB Ports

Note for all boxes sold by TVTrade.ie that we come with a USB port we have uploaded an updated channel s/w file e.g.

Just go the links above and click on the ‘Attachments’ tab and download the new channel list file.

Will this happen again & How do I prevent it ?

This is quite an usual problem. The BBC have not changed their frequencies in about 6 or 7 years, but it is a very big problem as there is probably about 5-10 million generic Free to air satellite receivers in the UK and Ireland which have been effected.

One way to prevent this would be to use an offical freesat receiver which will come with automatic channel updating.

 

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This entry was posted on Monday, October 18th, 2010 at 2:41 pm and is filed under Uncategorized. Responses are currently closed, but you can trackback from your own site.

17 Comments

  1. Thank you so much, this was great, had no clue what to do.
    Saved me phoning a man to do it for me!

    A

    Comment by ABolton — October 19, 2010 @ 8:29 pm

  2. tried this but no option came up for password. What do you do after pressing installation?

    Comment by gill — October 20, 2010 @ 7:31 pm

  3. Wondered What happened to the BBC s.Thanks alot well explained and very useful .

    Comment by Mark — October 21, 2010 @ 8:06 pm

  4. Hi, we have a Triax TX 10 CI free to air sat, I have tried your suggestion above, however i’m unable to get the BBC channels back? Any suggestions would be really appreciated!

    Thanks

    Comment by GrettaQ — October 22, 2010 @ 10:19 pm

  5. I have never used a TX10, but the channel transponder codes are universal and definitely are correct. You may need to add the transponder code if it is not on list that is pre-programmed into the box.

    Comment by David Maher — October 23, 2010 @ 7:28 am

  6. Thanks so much for this, I wanted to get Cbeebies and bbc channels back and rang a certain well known satellite services provider 3 times and no body could help me! will let my friends know, who are also bemoaning loss of free bbc channels, also good to know why this happened!

    Comment by SiobhMD — October 24, 2010 @ 10:41 pm

  7. Hi! i have the triax sr110 and i have the same problem, and i tried the codes and stuff but it hasnt made any difference! any idea where im going wrong?

    Comment by Tara — October 25, 2010 @ 9:30 pm

  8. Can you be more specific – where is it not working, can’t find transponder, search but get no results or not the correct channeels ?

    Comment by David Maher — October 26, 2010 @ 9:17 am

  9. Great info. thanks. But although I got BBC 1 and 2 NI back, I can’t get bbc 3 or 4. Say when I download bbc 4 on tp47, 10803, 22000, horizontal, 5/6, I get cbeebies bbc scotland etc. but no BBC4 . Any ideas?

    Comment by paul Pren — October 26, 2010 @ 4:56 pm

  10. I think I know the problem – CBeebies turns into BBC4 at 7pm – these are in fact on many receivers one and the same channel. Confusing but true.

    Comment by David Maher — October 26, 2010 @ 5:12 pm

  11. Tried this manually with the Argus Edison Mini with limited success. Got everything bar BBC1 and 2 NI. Then downloaded the software update from your link. This got me all the channels but when I checked BBC1 and BBC2 NI the frequency is 10818 and not 10817 as per your table above – hence my confusion.

    Comment by Ben — October 27, 2010 @ 9:06 pm

  12. Hi this frequency I took from a different box & can vary from box to box but should successfully tune with either code but yes I would say the 10818 is the official frequency.

    Comment by David Maher — October 28, 2010 @ 8:04 am

  13. Thanks very muchfor taking the time to do this. Very helpful. Mystery solved! Good karma

    Comment by Jenny — January 18, 2011 @ 9:54 pm

  14. We previously obtained the BBC/ITV channels using ASTRA2/Eurobird (28.2E). The only channel that appears affected for us is BBC4. There are two frequencies for BBC4 identified on ASTRA2/Eurobird (10.773H and 10.803H), but neither of them work.

    What do I do?

    I WOULD SUGGEST
    This should have worked – could be a dish issue but I doubt it. a few suggestion would be to:
    Do a full auto scan an it will pullin everything again (check all transponders for you).
    If it is one of our boxes just download the channel list software from our website and upload onto your box.
    you could googel “lyngsat astra 2″ and check channel frequencies

    Comment by Patrick — February 6, 2011 @ 5:31 pm

  15. No, its not the dish. And I don’t have one of your boxes (receiver).

    I had re-installed (scanned) the satellite on the receiver before sending my first message without any luck. Just get a black screen.

    I googled lyngsat astra 2 and it shows a frequency of 10803 H which is where I find the name (BBC Four), but no picture or sound. Maybe its not on that particular Astra2 satellite. If so, its strange that I would get the BBC Four name at the correct frequency,but not the picture. I live in Belgium, but that shouldn’t be an issue since all the other BBC and ITV channels are available on that satellite.

    Comment by Patrick — February 9, 2011 @ 6:43 pm

  16. Hi – just wondering how do I get to Installation? When I press menu on the remote all I get is Channel listings – No menu button on the box any ideas? thanks so much

    Comment by Kaykell — September 25, 2011 @ 1:06 am

  17. don’t know what box your using but it should be pretty much the same on most receivers

    Comment by David Maher — October 3, 2011 @ 1:59 pm

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